![]() ![]() Hello that originate from third-party sources are strictly prohibited from use within HubSpot’s marketing email tool by the Acceptable Use Policy. If we were able to answer your query, kindly help the community by marking it as a solution. Once we can see that you have that, then everything will be fine. Again, the main thing is: you need to show verifiable implied consent in order to email contacts. Here's a guide to doing so: Īre you using a separate email system to send initial emails and then transferring them to HubSpot once they sign-up and provide explicit consent? - This is not a setup I am aware of. If you do not, then it is time to opt-them out of your mailing lists. How are others using this information and emailing prospective customers? - As stated above, as long as you have the implied or explicit consent from a contact it is okay to email them. Has anyone else had this issue? - We regularly discuss email sending policies with our customers, this is not limited to Zoominfo As long as the consent is expressed by an action the customer took through a verifiable method then it will be okay. If you have consent to contact a person, and have their details in Zoominfo, then this is okay. ![]() This depends on whether or not you bought those contacts. The specifics HubSpot Acceptable Use Policy for email sending are listed hereĭoes HubSpot consider any contacts from ZoomInfo as a bought list and thus, cannot be used? - Not necessarily. If the email came from your client's own Zoominfo database, then it is okay to email them, but if the email was given to someone else, not your client, and your client is now the one emailing them, then this is not okay. When you say the email was obtained from Zoominfo, do you have any more details? Hi will try to answer your queries one by one. ![]()
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